Privacybeleid

PERSONAL DATA PROCESSED

Mtools B.V. may process personal data about you because you use the services of Mtools B.V., and/or because you provide it to Mtools B.V. yourself when filling out a contact form on the website. Mtools B.V. may process the following personal data:

- First and last name

- Address information

- Phone number

- E-mail address

- IP address

- Bank account number

 

WHY MTOOLS B.V. NEEDS DATA

Mtools B.V. uses your personal data in the execution of a contract of assignment concluded with you, usually consisting of online sales of our products.

In addition, Mtools B.V. may process your data to contact you by telephone if you so request, and/or to contact you in writing (by e-mail and/or by post) in the unlikely event that you cannot be reached by telephone.

 

HOW LONG MTOOLS B.V. KEEPS DATA

Mtools B.V. does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected.

- The tax authorities require us to keep our records with your invoice, payment and order information for 7 years. After that we only use anonymous data for internal reporting.
- If you have subscribed to the newsletter or given permission to receive personalized messages, we will keep that permission until you unsubscribe. Even if at some point you decide that you no longer wish to receive the newsletter or personalized messages, we will retain the withdrawal of your request. After that period, we will only use your data anonymously, for internal reporting purposes.

 

EMAIL ADVERTISING WITH NEWSLETTER SIGN-UP

If you register for our newsletter, we use the data required for this purpose or provided separately by you to send you our e-mail newsletter on a regular basis in accordance with Art. 6 para. 1 S. 1 lit. a AVG based on your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to further use data, which is permitted by law and about which we inform you in this statement.

SHARE WITH OTHERS

Mtools B.V. will only provide your personal data to third parties if this is necessary to execute an agreement with you, to map website visits or to comply with a legal obligation.

 

MAPPING WEBSITE TRAFFIC

On the website of Mtools B.V. general visit data is kept, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analysis of visiting and clicking behavior on the website. Mtools B.V. uses this information to improve the functioning of the website. These data are anonimized as much as possible and are provided to third parties if necessary.

 

COOKIE POLICY

The purpose of registering personal data by Mtools B.V. is to map the activities and needs of our customers. We can use this information to improve our products and services. We provide the data to third parties such as media agencies so that we can provide personalized advice or show targeted advertisements, for example, based on your interest in certain products.

 

WHAT IS A COOKIE?

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

WHAT COOKIES DO WE USE?

Functional cookies or necessary cookies
These types of cookies ensure that our webshop functions properly. Here you can think of functionalities such as the shopping cart or the check-out process.

Advertising Cookies
Advertising cookies allow us to show you relevant offers of products that you find interesting or have already viewed. In addition, we use these cookies to keep track of which advertisements you have already seen.

Analytical cookies
With these cookies we measure statistics in our webshop. The data that emerges from these analyses is completely anonymous. For example, we can see how many visitors our website has had in 1 day, but not which persons have visited our website.


DON'T WANT US TO USE YOUR COOKIES?

Most Web browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the Web site.

See how to change cookie settings for each browser here:

Chrome
Firefox
Safari
Internet Explorer

 

GOOGLE ANALYTICS

Mtools B.V. uses Google Analytics to track how users use the website and how effective the Adwords ads of Mtools B.V. are on Google search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Please read Google's privacy policy for more information. You will also find Google Analytics' privacy policy here. Google uses this information to track how our website is used, to provide reports on the website to Mtools B.V. and to offer its advertisers information on the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google's behalf. Mtools B.V. has no influence on this. Mtools B.V. has not given Google permission to use Analytics information obtained through Mtools B.V. for other Google services.

Google Analytics data

The default period that data originating from cookies or advertisements are kept is 26 months. Would you like your data to be deleted immediately after visiting mtools.co.uk? Please contact us at info@en.mtools.nl. After processing the data, it takes 24 hours before your data is actually deleted.

 

PAYMENT WITH KLARNA

If you choose to pay via Klarna when placing an order, you hereby give Klarna permission to perform a creditworthiness assessment based on the data you provide. The data used by Klarna is not shared with Mtools B.V. If you have questions about this payment method, please contact Klarna customer service on 020 808 2852 or email klant@klarna.nl.

VIEW, MODIFY OR DELETE DATA

As a data subject, you have the following rights:

In accordance with Art. 15 AVG you have the right to request information about your personal data processed by us, insofar as this information is described therein; in accordance with Art. 16 AVG you have the right to demand immediate correction of incorrect or incomplete personal data stored by us; in accordance with Art. 17 AVG, you have the right to request deletion of your personal data stored with us, unless further processing is required - to exercise the right to freedom of expression and information; - to comply with a legal obligation; - for reasons of public interest, or - for the assertion, exercise or defense of legal claims; in accordance with art. 18 AVG, the right to request the restriction of the processing of your personal data, insofar as - you deny the accuracy of the data; - the processing is unlawful, but you refuse to erase it; - we no longer need the data, but you still need it to assert, exercise or defend legal claims, or - have objected to the processing in accordance with Art. 21 AVG; in accordance with Art. 20 AVG, you have the right to receive your personal data that you have provided to us in a structured, up-to-date and machine-readable format or to request its transfer to another controller; The right to lodge a complaint with a supervisory authority in accordance with Art. 77 AVG. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our headquarters.

 

SAFE

Mtools B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The Mtools B.V. website uses a reliable SSL Certificate to ensure that your personal data is not in the wrong hands.

If you have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of personal data collected by Mtools B.V., please contact Mtools B.V. at info@en.mtools.nl. www.en.mtools.nl is a website of Mtools B.V.. Mtools B.V. can be reached as follows:

Postal address: Kromstraat 37, 5504 BA in Veldhoven.

Branch address: Kromstraat 37, 5504 BA in Veldhoven.

Chamber of Commerce registration number: 712.91.830

Telefoon: +31(0)85-0160737

Email address: info@en.mtools.nl